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Refund policy

We want you to be delighted with your purchase from Harbourfield Books.

Damaged or Incorrect Orders

If your book arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can resolve the issue promptly.

Returns

Books may be returned in unused, unopened, and resalable condition within 30 days of delivery unless otherwise stated.

Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method. Please allow several business days for your financial institution to process the refund.

Non-Returnable Items

We cannot accept returns for:

  • Personalized or signed books
  • Gift cards
  • Items damaged through misuse or normal wear

If you have any questions regarding a return, please contact our customer support team.